Terms and Conditions
BOBSONS WORKWEAR LEGAL NOTICE
By accessing and using the Website, the User agrees to be bound by the Terms and Conditions set out in this legal notice. The User may not access, display, use, download, and/or otherwise copy or distribute content obtained on the website for marketing and other purposes without the consent of the Provider. We reserve the right to change the terms and conditions without prior notice.
Refunds & Exchanges
We will gladly refund or exchange an item/s within 7 days of purchase, if the items have not been worn or manipulated and is saleable. The goods must be returned with the original till slip in the condition it was purchased and may incur a handling fee.
Refuns are completely at the discretion of Bobsons Workwear.
An electronic or card refund can only be issued on the original card used or into a bank account verified by a Bobson Director.
We do not offer cash refunds.
This policy does not apply to items on sale or goods purchased in bulk.
Customised items cannot be refunded or exchanged.
If the User has purchased an item and decides that they would prefer a different item entirely, there are conditions in order to make an exchange.
Firstly the User must notify the Provider in writing within 14 working days to detail what they would like to return and receive in exchange.
If the exchange is approved by the Provider, the User will need to courier the item back to Headwear at their own expense and risk.
Upon arrival, the item will be inspected and provided it is in perfect order, all tags are still attached and has not been worn or washed, the Provider will proceed with the exchange.
If the new items cost more or less, the User will either be refunded or billed the difference.
The User will need to pay for the delivery of the new item at the Provider’s standard delivery rates.
Delivery
Subject to availability and receipt of payment in full, requests will be processed and delivery arranged. The User’s order should be delivered in a matter of days, however, once the order has been handed over to the courier service, the Provider no longer has control over the delivery period. Deliveries could be delayed due to various reasons. In these instances, the Provider will not be liable for any consequential loss. Please ensure that you check your delivery before signing for it. The Provider will not accept liability for missing or damaged items unless this is brought to the attention of the delivery company. Please do not sign for your goods until you have physically checked them and are satisfied that they are in good condition. Bobsons Workwear uses a reliable delivery service. If there is nobody to sign for the package at the given delivery address, you will be phoned on the number you have provided in your profile. If the User can not be reached, the delivery will be attempted in the following days. Please contact us should you have any special delivery requirements.
Bobsons Workwear supplies delivery for all purchases. Pricing for this delivery will be provided in your quotation provided we have a delivery address.
Bobsons Workwear will not be responsible for any loss or damage to your product when couriered.
Privacy
Bobsons Workwear values your privacy. Any personal information you provide will be collected and processed in line with the Protection of Personal Information Act (POPIA). We use your details only for:
Processing transactions, Improving our services & Communicating promotions (if you consent.)
Your information will not be sold or shared unlawfully. By completing your purchase, you agree to these terms. For full details, please visit www.bobsonsworkwear.co.za
Prices
Bobsons Workwear reserves the right to change prices without prior notice. Bobsons Workwear may, in its sole discretion, change this agreement or any part thereof at any time without notice. All external orders will be processed in the same manner as they would online. Therefore 100% Payment Upfront is applicable. *All policies appearing on our website apply. For any enquiries or support related queries, please feel free to contact us on any of the supplied details on our contact page.
Limitation of liability
The Website and all Content on the Website, including any current or future offer of products or services, are provided on an “as is” basis, and may include inaccuracies or typographical errors. The Owners make no warranty or representation as to the availability, accuracy or completeness of the Content. Neither Provider nor any holding company, affiliate or subsidiary of Provider, shall be held responsible for any direct or indirect special, consequential or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the Content or the Website or any functionality thereof, or of any linked website, even if Provider is expressly advised thereof.
For other queries please call us directly.
Contact Details:
38 Carlisle Street,Durban,KZN,SA
031 309 4089