If an item is out of stock, we will contact you to advise and, where possible, offer a similar alternative.

Yes, you can place an order from anywhere in the world. Our standard shipping fee does not apply to orders delivered outside South Africa. We will send you a quote that includes international shipping. Please only make payment once you have received the quotation.

You will receive a confirmation email with your order details when your order has been successfully placed. This will be sent to the email address linked to your login. Please ensure that your details are entered correctly when signing up.

If you are located near our store, you are welcome to collect your order. At checkout, select collection in-store as the delivery method and follow the prompts on screen.

We accept PayFast, PayFlex, credit card, and debit card. You can see all available payment methods at checkout on our website.

For bulk orders, please request a quote using the Request a Quote button on our site. You can also upload your embroidery logo with your request.

Please see our Contact Us page for phone, WhatsApp, email, and other ways to reach us.